Terms of Service

The Platform provides AI-powered content creation, scheduling, lead capture, follow-up, and analytics tools intended for licensed real estate professionals and their teams. You agree to use the Platform only for lawful purposes and in accordance with these Terms.

You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. You must provide accurate information and promptly update it when it changes. You must be at least 18 years old to create an account.

Paid plans are billed in advance on a recurring basis through our payment processor. Fees are non-refundable except where required by law or expressly stated. You authorize us to charge your selected payment method for all applicable fees, taxes, and renewals until you cancel. You may cancel at any time from your account; cancellation takes effect at the end of the current billing period. We may change pricing on notice for future billing cycles.

The Platform uses artificial intelligence to generate text, images, captions, scripts, landing pages, lead magnets, and other content. AI output may be inaccurate, incomplete, biased, or outdated. You are solely responsible for reviewing, editing, and approving any AI-generated content before publishing, distributing, or relying on it. We make no warranty that AI output is accurate, fit for any particular purpose, or compliant with any specific law, rule, or platform policy.

You are solely responsible for ensuring that your use of the Platform and any content you create, publish, or distribute complies with all applicable laws, regulations, and rules, including those governing advertising, consumer protection, anti-spam, telemarketing, data privacy, and intellectual property.

You are responsible for complying with all real estate marketing requirements applicable to you, including your local MLS rules, your brokerage policies, NAR and state REALTOR association rules, Fair Housing laws, RESPA, TCPA, CAN-SPAM, and required brokerage and license disclosures. You are responsible for accurate listing information, required disclaimers, and broker attribution on all marketing materials produced through the Platform.

When you connect a social account, you authorize us to publish content on your behalf according to your instructions. Your use of each social platform is also governed by that platform's own terms. We are not responsible for actions taken by those platforms, including content removal, account suspension, or changes to their APIs.

You are the data controller for any leads captured through landing pages, forms, or lead magnets you publish. You are responsible for ensuring you have a lawful basis to collect and contact those leads, providing required notices, honoring opt-outs, and complying with anti-spam and telemarketing laws. You agree not to use the Platform to contact individuals who have not provided appropriate consent.

Transactional emails (account, billing, lead notifications, follow-up reminders) are part of the service. Marketing emails include an unsubscribe link. You agree not to use the Platform to send unsolicited bulk email, deceptive content, or content that violates CAN-SPAM, CASL, or similar laws.

You agree not to:

• Violate any law, regulation, or third-party right.
• Generate or distribute content that is discriminatory, harassing, defamatory, deceptive, obscene, or that infringes intellectual property.
• Misrepresent your identity, license status, brokerage, or affiliation.
• Use the Platform to send spam or to contact individuals without lawful basis.
• Reverse engineer, scrape, overload, or interfere with the Platform or attempt to circumvent security or rate limits.
• Resell or sublicense the Platform without our written permission.

The Platform, including its software, design, and trademarks, is owned by us and our licensors. As between you and us, you retain ownership of your uploads and the content you create using the Platform, subject to the rights you grant us to operate the Platform (such as hosting, processing, displaying, and routing your content and leads). You represent that you have all rights necessary to upload your materials and to publish the content you create.

You may stop using the Platform at any time. We may suspend or terminate your access if you breach these Terms, create risk or possible legal exposure for us, or for prolonged inactivity. On termination, your right to use the Platform ends and we may delete your content after a reasonable period, subject to applicable law.

The Platform is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty arising out of course of dealing or usage of trade. We do not warrant that the Platform will be uninterrupted, error-free, secure, or that any content or output will be accurate or reliable.

To the maximum extent permitted by law, in no event will we be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunities, arising out of or relating to your use of the Platform, even if advised of the possibility. Our aggregate liability for any claim arising out of or relating to the Platform will not exceed the greater of (a) the amount you paid us in the twelve months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars (USD $100).

You agree to defend, indemnify, and hold us harmless from and against any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Platform, your content, or your violation of these Terms or applicable law.

We may update these Terms from time to time. Material changes will be communicated through the Platform or by email. Your continued use after changes become effective constitutes acceptance of the updated Terms.

Questions about these Terms? Contact support@closingcontentapp.com.